All Nippon Airways Launches Revamped Website for
Enhanced User Experience

  • ・The redesigned international website launched April 15, with the Japanese domestic version scheduled to launch May 29.
  • ・The update enhances functionality and design, focusing on seat availability and reservations for a more convenient and user-friendly experience across a variety of customer needs.

TOKYO, Apr. 16, 2025 - All Nippon Airways (ANA), Japan's largest 5-Star airline for 12 consecutive years, launched its newly redesigned international website on April 15, enhancing functionality and design. The revamped Japanese version is scheduled to launch on May 29.

Designed to offer a more convenient and user-friendly experience, the updates focus on seat availability and reservations, to address customer needs. Domestic flights departing on or after May 19, 2026, can be booked through the updated website.

"ANA strives to provide a five star experience for our customers throughout their travel journey, and this redesign reflects our ongoing commitment to putting customers first," said Keiji Omae, Executive Vice President, Customer Experience of ANA. "By listening to feedback and analyzing how travelers interact with our platforms, we've created a more intuitive and personalized experience that allows customers to access what they need faster and with greater ease.".

ANA aims to provide a highly satisfying and accessible website experience for all users. The website features a universal design that ensures ease of navigation across a variety of essential tasks, including travel planning, itinerary searches, new bookings and modifications, weather-related updates and check-in completion.

◆Key improvements include:
(1) Simplified navigation and booking: Easier access to information with smoother filtering and a more streamlined booking process.
(2) Clearer layout and user-friendly design: Frequently used features are now easier to find.
(3) Personalized experience: Relevant information is delivered faster through customized suggestions tailored to each user.
(4) Enhanced search functionality: Improved keyword filtering allows for easier access to information.

ANA remains committed to continuously enhancing the website to improve customer convenience, service quality and overall user experience. For further details about the website redesign, please refer to the attached document or visit hereblank.

Summary of Renewal Points

  • (1) Easier to find your way to all the information you want
    Flight and fare information is easy to see, and you can also sort and filter your search. Availability is made more convenient with the ability to search by departure and arrival time, transit point, and fare type. The confirmation window displays fares for each itinerary in an easy-to-read format, and filter and sort functions make it even easier to find the itinerary that best suits your needs.
  • (2) Clearer layout and easier user experience
    The design is the same for both domestic and international flights. We have redesigned the reservation pages on a variety of devices, including PCs and smartphones, to make them more user-friendly than ever.

You can search for itineraries and if you find one you like, you can save it as a plan. If you are busy, you can save the itinerary and revisit it later at your convenience. You can also compare itineraries, share itineraries with your friends and family, and discuss your travel plans with them.

  • (3) Get the information you need immediately
    You can now check the latest departure and arrival times on the Availability and Booking Confirmation window. This allows you to purchase airline tickets with even greater confidence.
  • (4) Greater access to information on the things that interest you
    When you search for a flight, you can check the information you want, such as seat maps and various services. Previously, you could only check seat availability in advance only for international flights, but now you can do the same for domestic flights. (*The Website for Domestic flights will be renewed on May 29.)
  • Contact:
    ANA Corporate Communications, TEL +81-3-6735-1111, publicrelations@ana.co.jp

About ANA
Founded in 1952 with just two helicopters, All Nippon Airways (ANA) has grown to become the largest airline in Japan. Today, ANA HOLDINGS Inc. (ANA HD) is recognized as one of the World's Most Admired companies by Fortune.
ANAHD was established in 2013 as the largest airline group holding company in Japan, comprising 70 companies.
It offers three distinct airline brands: ANA, Peach, the leading LCC in Japan, and AirJapan, launched in 2024 for international routes covering Asia.
ANA's legacy of superior service has earned SKYTRAX's 5-Star rating every year since 2013, making it the only Japanese airline to win this prestigious designation for 12 consecutive years.
ANA is also a four-time recipient of the ATW Airline of the Year award, recognized for excellence in aviation.
ANAHD has been selected as a member of the Dow Jones Sustainability World Index list for eight consecutive years and the Dow Jones Sustainability Asia Pacific Index list for nine consecutive years.
For more information about ANA and ANA HD, please visit: https://www.ana.co.jp/group/en/