ANA Announces Updates to the Flight Schedule Due to
Inspection of Pratt & Whitney's 1100G-JM Engines

TOKYO, Oct. 31, 2023 - All Nippon Airways (ANA) will begin to perform inspections^*1 of the PW1100G-JM engines installed on the A320neo and A321neo aircraft in January 2024 in accordance with directives from the engine manufacturer Pratt & Whitney (hereinafter "P&W"). As some aircraft will be temporarily out of operations due to this inspection work, ANA will reduce flights on select domestic and international routes from January 10, 2024 to March 30, 2024. Approximately 30 flights per day will be reduced, resulting in a reduction rate^*2 of 3.6%. Reduced flight schedules will mainly be prioritized on routes where alternate flights are available on the same day, such as Haneda=Itami and Fukuoka, and Haneda=Seoul (Gimpo).

Starting today, customers with reservations subject to the flight reduction will be contacted with timely notifications via e-mail or telephone. Flight changes or refunds can be made at no charge through the ANA mobile application, the ANA website, or the ANA Reservation and Customer Service Center. Customers who purchased their tickets through travel agencies will be contacted by the respective travel agencies. For some domestic routes subject to flight reduction, Star Flyer and Solaseed Air will operate 134 additional flights. These additional flights will be available as codeshared flights with ANA.

The safety of our passengers and crews is our top priority, and we will continue to monitor the situation and take appropriate measures as necessary. The operational impact of the inspections from March 31, 2024 will be announced in the FY2024 business plan set to be released at end of January. We sincerely apologize for any inconvenience this may cause to our customers.

The summary of today's announcement regarding flight schedule updates is given below. For a list of flight reductions, additional codeshare flights and details on flight change/refund procedures, please visit the ANA website.

Overview:
Domestic Routes

International Routes

List of flights per route from January 10 to March 30, 2024
Domestic Routes
January 10 - 31:

February 1 - 29:

March 1 - 30:

International Routes
January 12 - March 30:

February 16 - March 30:

About ANA
Founded in 1952 with just two helicopters, All Nippon Airways (ANA) has grown to become the largest airline in Japan. ANA HOLDINGS Inc. (ANA HD), established in 2013, is the largest airline group holding company in Japan including ANA and Peach Aviation, the leading LCC in Japan.

ANA is a launch customer and the largest operator of the Boeing 787 Dreamliner, making ANA HD the biggest Dreamliner owner in the world. A member of Star Alliance since 1999, ANA has joint venture agreements with United Airlines, Lufthansa German Airlines, Swiss International Airlines and Austrian Airlines - giving it a truly global presence.

The airline's legacy of superior service has been recognized with SKYTRAX's 5-Star rating every year since 2013, with ANA being the only Japanese airline to win this prestigious designation for 10 consecutive years. ANA has been recognized by Air Transport World as "Airline of the Year" three times (2007, 2013 and 2018); it is one of only a select few airlines to win this prominent award multiple times.

In 2022, ANA received first place in the Global airline and Asia Pacific categories at the CIRIUM On-Time Performance Awards, marking the second consecutive year ANA was recognized as the most on-time airline in the world. ANA is the only company in the aviation industry to receive the Gold Class distinction from the 2022 S&P Global Sustainability Awards and ANA HD has been selected as a member of the Dow Jones Sustainability World Index list for the sixth consecutive year and the Dow Jones Sustainability Asia Pacific Index list for the seventh consecutive year.

For more information, please refer to the following link:
https://www.ana.co.jp/group/en/