ANA Receives 5-Star Rating from SKYTRAX
for the 10th Consecutive Year


  • • Rating recognizes ANA for its high-quality of products, services, and staff onboard and at the airport.
  • • ANA is the only airline in Japan to receive the 5-Star rating from SKYTRAX for the 10th consecutive year.

TOKYO, Dec. 1, 2022 - All Nippon Airways (ANA), Japan's largest airline, received the prestigious 5-Star designation from the London-based airline rating company, SKYTRAX. ANA is the only Japanese airline that has maintained the 5-Star for 10 consecutive years, a testament to the hard work, dedication and hospitality shown by the airline's employees on a daily basis.

The "World Airline Star Rating" is based on a rigorous audit of each airline's in-flight and airport service quality standards and 5-Star ratings are awarded to airlines that consistently provide high-quality service. Only 10 airlines in the world have received the highest rating of "5-Star", with ANA the only airline in Japan that has maintained the 5-Star rating for 10 consecutive years.

"As ANA celebrates our 70th anniversary of operations this year, we are grateful for our customers, employees and all who have supported and helped us to receive the SKYTRAX 5-Star rating for the 10th consecutive year," said Shinichi Inoue, President and CEO of ANA. "As we look to celebrating more milestones, we will continue our pursuit to set the global standard for comfort, convenience and service for passengers across the globe."

ANA will continue to strive for further improvement as an airline that always puts its customers first, with safety as the top priority and a thorough commitment to providing high-quality products and services.

  • Contact:
    ANA Corporate Communications, TEL +81-3-6735-1111, publicrelations@ana.co.jp

About ANA
Founded in 1952 with just two helicopters, All Nippon Airways (ANA) has grown to become the largest airline in Japan. ANA HOLDINGS Inc. (ANA HD) was established in 2013 as the largest airline group holding company in Japan, comprising 69 companies including ANA and Peach Aviation, the leading LCC in Japan.

ANA is a launch customer and the largest operator of the Boeing 787 Dreamliner, making ANA HD the biggest Dreamliner owner in the world. A member of Star Alliance since 1999, ANA has joint venture agreements with United Airlines, Lufthansa German Airlines, Swiss International Airlines and Austrian Airlines - giving it a truly global presence.

The airline's legacy of superior service has helped it earn SKYTRAX's respected 5-Star rating every year since 2013, with ANA being the only Japanese airline to win this prestigious designation for 10 consecutive years. ANA also has been recognized by Air Transport World as "Airline of the Year" three times (2007, 2013 and 2018); it is one of only a select few airlines to win this prominent award multiple times.
In 2021, ANA was awarded the 5-star COVID-19 safety rating by SKYTRAX, recognizing the airline's initiatives to provide a safe, clean and hygienic environment at airports and aboard aircraft, embodied in the ANA Care Promise.

ANA is the only company in the aviation industry to receive the Gold Class distinction from the 2022 S&P Global Sustainability Awards and ANA HD has been selected as a member of the Dow Jones Sustainability World Index list for the fifth consecutive year and the Dow Jones Sustainability Asia Pacific Index list for the sixth consecutive year.

For more information, please refer to the following link:
https://www.ana.co.jp/group/en/

SHARE