ANA Partners with Nihon Stery to Further Strengthen
COVID-19 Safety Measures

TOKYO, Dec. 17, 2020 - All Nippon Airways (ANA), Japan's largest and 5-Star airline for eight consecutive years, will work with medical advisory firm Nihon Stery to further strengthen ANA Care Promise and other COVID-19 related safety protocols. The partnership will grant ANA access to the latest scientific and medical information so that its safety procedures remain up-to-date and are able to function at peak effectiveness.

ANA Care Promise is a series of strict protocols designed to prevent the transmission of COVID-19 at ANA check-in areas, airport lounges and aboard aircraft. Nihon Stery will perform a comprehensive evaluation of ANA's procedures to provide recommendations on how best to ensure the safety and comfort of all ANA passengers and employees.

"With the realities of the COVID-19 situation and its monumental impact on every airline in the world, we need to continually reevaluate our practices to operate in a safe and responsible manner," said Executive Vice President Hideki Kunugi. "I am proud of the leadership role ANA has taken in creating safety protocols that go beyond the industry standard, and look forward to working with Nihon Stery to raise our efforts even further."

Founded in 1987, Nihon Stery has an established record of providing evidence-backed guidance to medical institutions on how to operate efficiently. As part of its partnership with ANA, Nihon Stery will advise ANA on the efficiency and safety of its procedures, recommending specific disinfectants for use in a range of settings. In addition, Nihon Stery will help guide ANA's communications efforts so that its health and safety messages are understood by the general public.

With safety as ANA's top concern, the Care Promise program has gone above and beyond the recommendations from public health officials in order to keep passengers and employees healthy. ANA has also contributed to the fight against COVID-19 by engaging in aid programs to support medical professionals, including the contribution of $200,000 toward healthcare workers.

ANA is committed to helping the communities where it operates remain healthy and safe by engaging in proactive efforts to mitigate the spread of COVID-19 and to assist relief efforts. As the outbreak continues, ANA remains committed to doing all it can to empower healthcare workers and public health professionals.

Contact:ANA Corporate Communications, TEL +81-3-6735-1111, publicrelations@ana.co.jp

About ANA
Following the "Inspiration of Japan" high quality of service, ANA has been awarded the respected 5-Star rating every year since 2013 from SKYTRAX. ANA is the only Japanese airline to win this prestigious designation seven years in a row. Additionally, ANA has been recognized by Air Transport World as "Airline of the Year" three times in the past 10 years - 2007, 2013 and 2018, becoming one of the few airlines winning this prestigious award for multiple times.

ANA was founded in 1952 with two helicopters and has become the largest airline in Japan, as well as one of the most significant airlines in Asia, operating 78 international routes and 118 domestic routes. ANA offers a unique dual hub model which enables passengers to travel to Tokyo and connect through the two airports in the metropolitan Tokyo, NARITA and HANEDA, to various destinations throughout Japan, and also offers same day connections between various North American, Asian and Chinese cities.

ANA has been a member of Star Alliance since 1999 and has joint venture partnerships with United Airlines, Lufthansa German Airlines, Swiss International Airlines and Austrian Airlines.

In addition to the full service and award-winning record of ANA, the ANA Group's subsidiary Peach Aviation Limited is the leading LCC in Japan, and has expanded following the integration of Vanilla Air Inc. in late 2019. The ANA Group carried 54.4 million passengers in FY2018, has approximately 43,000 employees and a fleet of 260 aircraft. ANA is a proud launch customer and the biggest operator of the Boeing 787 Dreamliner.

For more information, please refer to the following link.
https://www.ana.co.jp/group/en/