ANA Becomes First Japanese Airline to Provide Universally Accessible Entertainment Content on International Flights

Improved accessibility for hearing and visually impaired passengers
Plus more contents with multiple languages than any other Japanese airline

TOKYO, October 19, 2016 - ANA, the largest and only Japanese airline to receive a maximum 5-star rating from SKYTRAX for four consecutive years, will be the first airline in Japan to deliver universally accessible entertainment on international flights. The service starting in November 2016 includes subtitles to help hard-of-hearing passengers understand dialogue and musical lyrics, as well as audio explanations to communicate on-screen movements and scenes to visually impaired customers. Both subtitles and audio explanations will be available in English and/or Japanese.

In addition, in an effort to attract more international travelers as a global leading airline, ANA is boosting the amount of foreign language programming. In November, ANA’s international flights will offer content from among 12 languages. The flights will also feature ANA’s original programming introducing Japan. The series “SKY EYE” introduces individual regions of Japan, and will be available in English and Japanese. Theme-focused program “IS JAPAN COOL?” will be available in English, Chinese and Japanese.

For further details about ANA’s in-flight entertainment, please visit

Contact: Wataru Yoshioka and Maho Ito, ANA Corporate Communications TEL +81-3-6735-1111

About ANA
ANA is the largest airline in Japan by revenues and passenger numbers. Founded in 1952, ANA flies today on 83 international routes and 116 domestic routes. The ANA group has 35,000 employees and a fleet of about 250 aircraft. In FY2015, it carried 50.8 million passengers and generated revenues of 1.79 trillion Japanese yen. ANA has been a member of Star Alliance since 1999, and has joint-ventures with United Airlines on trans-Pacific and Asia routes, and with Lufthansa, Swiss International Airlines and Austrian Airlines on Japan-Europe routes. Its Frequent Flyer Program, ANA Mileage Club, has more than 26 million members. ANA was voted Airline of the Year for 2013 by Air Transport World Magazine, and in 2016 was awarded five stars for the fourth consecutive year by the world's leading Airline and Airport review site, SKYTRAX. ANA is the launch customer and biggest operator of the Boeing 787 Dreamliner.